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mervo Sverige

Invoices, balance and VAT

We invoice once a month per country, in that country's currency; prepaid top-ups are not open yet.

You get one invoice per account, country and month, with separate lines for your CSS plan, your Annons · Ad clicks and credits for invalid clicks.

Payment terms are 14 days.

Prepaid balance: top-ups open together with invoicing in each country's currency. Until then nothing is taken from a balance, and nothing happens when it is at zero.

VAT

  • Your company is in the same country as us: VAT at that country's rate.
  • Your company is in another EU country and has a valid VAT number: reverse charge, no VAT on the invoice.
  • Your company is in Norway and we invoice from the EU: no VAT on the invoice, and you account for Norwegian VAT yourself.
  • We cannot confirm a VAT number: VAT of your country.

We check EU VAT numbers in VIES and Norwegian numbers in the Brønnøysund Register Centre.

If an invoice is not paid

We send a reminder after 1 and 7 days and a final notice after 14 days. After 21 days we pause your paid extras: Annons · Ad bids and the CSS service.

Your store, offers and links are never touched, paid or not.

Need a copy of an invoice? Ask us through the contact form and we send it.

Contact merchant support

Questions about your listing, feed or invoices? Write to us; signed-in merchants can also use the portal.

We use it only to answer you.

If it is about a product or a price, include the link to the page.

We keep your message and address to handle your case, as described in the privacy policy. Privacy policy

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